Epic Coverage Refund Request Form
To request a refund under Epic Coverage, please complete the form below and click on the Submit button. Please enter as much information as possible to expedite the investigation process. If you have any questions, please call 1-(877)-895-1297.
Required fields are in bold and noted with a *
We will not be able to process a refund for any 2020 Resort Closures. We suggest you go to the 2019/2020 Pass Holder Credit section of epicpass.com for more information prior to filing a claim.

Only North American Resorts are covered by EPIC Coverage. EPIC Coverage does not provide refunds related to any resorts in Australia or in connection with any matters concerning any resorts in Australia. If you are seeking a refund for an Australian EPIC pass, please refer to [email protected] for any inquiries.

You must submit your request for a Personal Event Refund within (30) days of when the Qualifying Personal Event arises. Untimely submissions may be rejected.

Please allow 3-4 weeks to process your refund request.

(If you need to cancel more than 5 ski passes, please call 1-(877)-895-1297 to submit your claim)